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Please fill in the form if you wish to refer your patients to our periodontist, Amir Savage. If you would prefer to complete and send a paper version of this form, please click here.

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Terms & Conditions

Our practice aims to provide dental care of a consistent quality, for all patients. We have management systems to help us, which define each practice member’s responsibilities when looking after you.

In proposing treatment we will take account of your own wishes. We will explain options, where appropriate, and costs, so that you can make an informed choice. We will always explain what we are doing.

We will do all we can to look after your general health. We will ask you about your general health, and about any medicines being taken. This helps us to treat you safely. We keep all information about you confidential.

Contamination control is essential to the safety of our patients. Every practice member receives training in practice systems for contamination control. Wherever possible single use disposables are used. Reusable equipment is sterilised by autoclave. We will always be polite and courteous in our dealings with you and treat you with respect at all times. We expect the same consideration from our patients in return. We reserve the right to refuse to treat any patient who is abusive or discourteous to any member of staff.

Our normal payment procedure is to ask you to pay a proportion of the cost of your treatment at each visit. The final payment being due on your last appointment. We are happy to give estimates of the total cost of a course of treatment before that treatment begins, and will keep you informed of any changes as treatment proceeds. Patients can choose to pay by either cash, debit or credit card. We no longer accept personal cheques.

Please give as much notice as possible if you have to cancel an appointment in an emergency. Please call on 01256 584485. For a genuine emergency cancellation, there will be no charge. With other cancellations, we will try to fill your allocated time with another patient but reserve the right to charge ( at a rate of half our normal hourly fee ) if we are unable to do so.

Whenever possible, please contact us about emergencies during normal surgery hours. If you need to be seen the same day, please get in touch as early in the day as possible. In the case of an emergency out of hours, phone the number below, and you will be put in touch with our dedicated paging service where you can leave a message for the on call dentist. If treatment is necessary, we will do our best to arrange it within 24 hours. Emergency Telephone (01256) 584485

We aim to make your treatment as pleasant as possible every time you visit us. However if you feel you have not been treated as you would have liked, or are dissatisfied with any aspect of our practice, we want to know. It is only through hearing from you that we can help and improve our service. Please mention your concerns in the first instance to your dentist. If they can not be resolved immediately and to your satisfaction, we may request your comments in writing. This practice operates an in-house complaints procedure for both Private and NHS patients, which adheres to nationally agreed criteria. More information is available from reception.

This practice stores patients data on computer and is registered with the data protection agency as a user of computerised records.

The registration number is Z7349265. More information is available from the DPR web site at www.gov.uk/data-protection. More information about our practice and services as well as general advice on dental care is available on our web site at www.hookdental.com

Caring dentistry for all the family
Get in touch:

Stanley House, London Road, Hook, Hampshire, RG27 9GA

Tel : 01256 762353

Health and Hygiene

Teeth are really important. They help us eat, chew and digest our food as well as helping us to talk and pronounce our words. They help to give our face its shape and healthy teeth look great when we smile. There are two main problems that affect our teeth if we don’t take care of them:

  • Decay in teeth causes pain and discomfort and destroys their structure necessitating fillings and crowns to rebuild them.
  • Gum disease destroys the structures that support our teeth so they eventually become loose and need to be removed. Gum disease is entirely preventable by good oral hygiene and proper brushing.

How do we keep our teeth and gums healthy?

It’s easy to keep your mouth clean and healthy. A simple homecare regime of brushing and flossing, good diet and regular dental health checks is all it takes to prevent most problems.

Decay and gum disease are caused by plaque and the efficient and regular removal of plaque is the most important factor in keeping our mouths healthy. Your hygienist is specially trained to help you achieve a healthy mouth by efficient cleaning and eating a healthy diet.

Regular visits are vital

Our standard hygiene sessions are 30 minutes and you can choose to visit your hygienist as often as you like, without having to see your dentist first, although we will always recommend an appropriate recall interval. Our dental hygienists, Denise and Darren, will help you to look after your teeth and provide expert advice on maintaining a healthy smile. They may even recommend extra visits if you’re not making the progress we would hope for.

They will usually recommend a care regime that’s appropriate to the health of your mouth. Our minimum standard of care would be annual visits, but little and often is more effective generally.

Hygiene therapy works well as part of our membership scheme as the cost of appointments is spread evenly throughout the year.

We also stock a comprehensive range of dental care products and are always at hand to show you which products are best for your mouth and to explain how to use them.

Specialist gum care

We are delighted to offer patients access to our specialist periodontist for more advanced problems. Some forms of gum disease are entirely reversible, but some patients can be susceptible to more aggressive forms of periodontal disease, which are more destructive. Complex interactions between the bacteria and the patient’s own immune response leads to destruction of the bone and tissues around the tooth. These advanced cases require specialist care and periodontists are able to offer procedures that are generally outside the scope and expertise of most dentists and hygienists. Our visiting specialist is Amir Savage who provides this service for our patients as well as receiving referrals from surrounding practices.

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To find out how we can help you, call us on 01256 762353, email us or request an appointment and we will be in touch.