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Terms & Conditions

Our practice aims to provide dental care of a consistent quality, for all patients. We have management systems to help us, which define each practice member’s responsibilities when looking after you.

In proposing treatment we will take account of your own wishes. We will explain options, where appropriate, and costs, so that you can make an informed choice. We will always explain what we are doing.

We will do all we can to look after your general health. We will ask you about your general health, and about any medicines being taken. This helps us to treat you safely. We keep all information about you confidential.

Contamination control is essential to the safety of our patients. Every practice member receives training in practice systems for contamination control. Wherever possible single use disposables are used. Reusable equipment is sterilised by autoclave. We will always be polite and courteous in our dealings with you and treat you with respect at all times. We expect the same consideration from our patients in return. We reserve the right to refuse to treat any patient who is abusive or discourteous to any member of staff.

Our normal payment procedure is to ask you to pay a proportion of the cost of your treatment at each visit. The final payment being due on your last appointment. We are happy to give estimates of the total cost of a course of treatment before that treatment begins, and will keep you informed of any changes as treatment proceeds. Patients can choose to pay by either cash, debit or credit card. We no longer accept personal cheques.

Please give as much notice as possible if you have to cancel an appointment in an emergency. Please call on 01256 584485. For a genuine emergency cancellation, there will be no charge. With other cancellations, we will try to fill your allocated time with another patient but reserve the right to charge ( at a rate of half our normal hourly fee ) if we are unable to do so.

Whenever possible, please contact us about emergencies during normal surgery hours. If you need to be seen the same day, please get in touch as early in the day as possible. In the case of an emergency out of hours, phone the number below, and you will be put in touch with our dedicated paging service where you can leave a message for the on call dentist. If treatment is necessary, we will do our best to arrange it within 24 hours. Emergency Telephone (01256) 584485

We aim to make your treatment as pleasant as possible every time you visit us. However if you feel you have not been treated as you would have liked, or are dissatisfied with any aspect of our practice, we want to know. It is only through hearing from you that we can help and improve our service. Please mention your concerns in the first instance to your dentist. If they can not be resolved immediately and to your satisfaction, we may request your comments in writing. This practice operates an in-house complaints procedure for both Private and NHS patients, which adheres to nationally agreed criteria. More information is available from reception.

This practice stores patients data on computer and is registered with the data protection agency as a user of computerised records.

The registration number is Z7349265. More information is available from the DPR web site at www.gov.uk/data-protection. More information about our practice and services as well as general advice on dental care is available on our web site at www.hookdental.com

Caring dentistry for all the family
Get in touch:

Stanley House, London Road, Hook, Hampshire, RG27 9GA

Tel : 01256 762353

Our New Dentist Nik Ruggles

Published by .Filed under Dental Practice Hampshire.

 

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Nik Ruggles will be joining the practice in early September replacing Mike Gould and taking over his list of patients. Nik qualified at the University of Liverpool in 2010 and following 2 years of foundation training has been working in community and general practice in London since then. Like Mike, Nik is fundamentally a general practitioner well used to looking after both adults and children and providing a full range of dental care for his patients.

Nik is 29 years old and hails from North Wales where his older brother is a dentist. He lives in Richmond, South London with his partner Yasmin, who is also a dentist. As he starts with us, Nik will be embarking on a two year diploma course in advanced dentistry, which will allow him to provide the very best and most up to date care for his patients, and take referrals from other colleagues, for more difficult and complex dental problems. All the dentists at Hook Dental have taken some form of advanced dental training, and Nik will be following in their footsteps, to maintain the high standards we deliver at the practice.

If you haven’t been to see us for a while, why don’t you take this opportunity to kick start your dental care with a new dentist. Call us on 01256 762353 or visit our website to request a call back and we will be delighted to book you an appointment

Farewell To Our Popular Dentist Mike Gould

Published by .Filed under Dental Practice Hampshire.

Mike

Mike Gould will be leaving the practice at the end of August, after 12 years working here with us.

Mike has been an extremely popular dentist during his time with us, and I am sure many of you will be very sorry to see him leave. You may know that Mike always worked at other practices as well as ours, and he has now decided to consolidate his working week, at practices which are closer to where he lives.

We all wish Mike much success as he leaves us, and would like to take this opportunity to thank him for everything he has done for his patients at Hook Dental.

Good Luck and Best Wishes Mike from all your friends at Hook Dental

Looking after your health & wellbeing in Hook Hampshire

Published by .Filed under Dental Practice Hampshire.

If you could see the bacteria in your mouth… you’d book a dental or hygiene appointment right this minute.

Keeping our mouths free from the bacteria that cause tooth decay takes effort. As well as brushing our teeth twice a day with fluoride toothpaste, we also recommend that our patients use floss or interdental brushes daily to ensure the spaces between their teeth are spotless.

At Hook Dental in Hampshire, we are passionate about prevention, which means we aim to prevent problems from starting in the first place and certainly before they become painful and more expensive to treat.

Visiting the dentist annually reduces the risk of tooth decay by 60%

We encourage our patients to visit us regularly for dental and hygiene appointments to ensure the best care of their mouth. Regular visits provide an excellent opportunity for you to highlight any problems you may have – we can’t help save your teeth without your help and commitment.

Don’t ignore bleeding gums

If your ears started bleeding, you’d be at the doctors in a flash. Bleeding gums are an early warning sign of more serious gum disease and there is growing evidence that it may also be linked with other more serious medical conditions such as diabetes, arthritis, heart disease, strokes, some cancers, bacterial lung infections and problems with pregnancy. Nowadays dentists are not just saving teeth and gums – we may be able to improve your general health.

Bacteria causes tooth decay: this bacteria produces acid that if it is not removed, eats away at the tooth enamel leading to toothache. The best way to avoid getting toothache is to keep your teeth and gums as healthy as possible.

Toothache often starts suddenly. The pain can vary from mild discomfort to excruciating pain felt as severe throbbing in your jaw and ear, which can either come and go or be constant. And compared to the price of a dental health review, it costs far more to return your mouth to its pain-free state – never mind the risk of losing something integral to you that is irreplaceable.

Your convenience

We all live busy lives and understand that planning regular dental and hygiene visits into our packed diaries can pose problems, which is why we offer convenient surgery hours. We open at 8.30am every weekday, close at 7pm on Tuesdays and open between 9am and 12.30 on Saturdays.

 Our door is always open to new patients, so please feel free to pop into our welcoming dental practice on London Road in Hook. We look forward to meeting you soon.

Adult braces at Hook Dental can be good for your health as well as your smile

Published by .Filed under Adult Braces, Adult braces in Hook.

If you’re currently considering adult braces in Hook, your concerns may be predominantly cosmetic. Our Hook dentists see adults from all walks of life who have spent their lives hiding their smiles, lurking at the back of photographs (or avoiding cameras altogether) and wishing that their smile could look straighter.

The cosmetic benefits of orthodontic treatment with adult braces are obvious. By the end of your treatment, whatever brace system you choose, your teeth should look straight, healthy and greatly enhance your smile.

What you may not realise is the extensive health benefits of having straighter teeth. When your teeth are in better alignment, it is far easier to keep them clean. In turn, this can help to prevent the build-up of plaque and tartar that causes gum disease and tooth decay. People with crooked teeth, on the other hand, may be prone to pockets of deposits where the teeth overlap, making them more vulnerable to gum disease and related issues such as bad breath, bleeding gums, tooth and bone loss.

Evidence would suggest that after people have worn adult braces or had another significant cosmetic dental procedure, they are much more conscious about their smile and keeping their oral health in tip-top condition. By choosing adult braces, you may therefore help to prevent future dental problems.

The psychological and physiological benefits of loving your straighter smile shouldn’t be overlooked either. The very act of smiling releases positive neurotransmitters, such as endorphins, to help you feel happy and relaxed.

We also know your smile is the number one feature that other people notice when they meet you for the first time. Straight smiles are associated with good health, attractiveness, professionalism, self-care, success and much more. People are also much more likely to talk to you when you smile, as smiles signal friendliness and approachability.

So, as we can see, adult braces really can be good for your health as well as changing your smile.

If you’d like to find out more about your options for adult braces in Hook at Hook Dental, give us a call on 01256 762 353to book a free initial consultation.

How to look after your dental implants

Published by .Filed under Dental Implants, Dental Implants Hampshire.

One of the many benefits of dental implants is that once they are in place and have healed, they can be cared for in much the same way as your natural teeth.

However, something that is causing dentists cause for concern is that a growing number of patients worldwide are neglecting their dental implants, believing that because they are artificial, they don’t need to be cleaned. This couldn’t be further from the truth.

Read More…

What are dental implants?

Published by .Filed under Dental Implants, Dental Implants Hampshire.

If you have one or more missing teeth, your dentist may have recommended dental implants to fill the gap. But what are dental implants and how do they work?

Dental implants explained

A dental implant is a titanium post/screw that we put into your jaw bone at the point where the root of your lost tooth would once have been. Once the dental implant is in place, a process called osseointegration occurs – this is when the bone connects with and strengthens around the implant to hold it firmly in place. This can take between three and six months.

You can have a single dental implant or multiple implants. We can also place several implants to act as a secure base for a special bar or ball attachment on to which a full arch of false teeth can be connected to provide implant-retained dentures.

In the case of a single implant, once the titanium post is secure, we then attach a part called the ‘abutment’ to it before attaching a prosthetic tooth to the abutment. As the abutment emerges from your gum line, the false tooth looks like the real thing.

Read More…

Our new website is now live!

Published by .Filed under Dental Implants Hampshire, Dental Practice Hampshire.

The launch of the all-new Hook Dental website marks a new chapter for our clinic. Don’t worry, we’re staying true to the ethos our patients know and trust and we are as committed as ever to helping patients smile with confidence, and to providing an environment where the emphasis is on your comfort and wellbeing. The new website gives us a fantastic tool to showcase some of our many success stories, and to better communicate with prospective and existing patients. Read More…

To see how we can help you call us on 01256 762 353, email our team, request a callback or book an appointment